Amazon Vendor Central

Recover margin lost to deductions & chargebacks.

Monitor purchase orders, investigate deductions and chargebacks, reconcile invoices, and handle vendor cases — with a fully prepared dispute waiting for your approval.

Coverage

The whole 1P operation, monitored.

From purchase orders to chargeback disputes, each workflow is owned by the Vendor Agent and prepared for your review.

Purchase Orders

Never miss a PO change or exception.

  • Monitor POs
  • Status changes
  • Exceptions
  • Confirmation workflows

Deductions / Chargebacks

Investigate deductions and prepare disputes.

  • Detect deductions
  • Identify reason
  • Investigate
  • Collect evidence
  • Calculate dispute amount
  • Prepare dispute
  • Approval before submission
  • Track outcome

Invoices

Reconcile invoices against POs and shipments.

  • Invoice monitoring
  • Exceptions
  • Reconciliation

Vendor Cases

Detect, investigate and respond to vendor cases.

  • Detect cases
  • Investigate
  • Prepare responses
  • Submit with approval
  • Follow up

Vendor Catalog

Keep vendor catalog data clean and complete.

  • Catalog monitoring
  • Product data issues
  • Bulk updates
A dispute in action

A shortage deduction, investigated and ready to dispute.

The Vendor Agent detects the deduction, builds the evidence package and calculates the claim — you just approve. Nothing is submitted without you.

Vendor Agent · deduction dispute

$8,420
  1. 1Detect a new shortage deduction
  2. 2Identify the reason code
  3. 3Collect PO, invoice, shipment & delivery evidence
  4. 4Calculate the disputable amount
  5. 5Prepare the dispute package
  6. 6Wait for your approval, then submit & track

Stop leaving deduction recovery on the table.

See a full dispute workflow with fictional demo data — no Amazon credentials required.